Terms and Conditions

GENERAL TERMS AND CONDITIONS FOR USE OF THE PLATFORM (THE PRODUCTS AND SERVICES PROVIDED ON) FOR “LUNSJ PÅ DØRA.”

Please read the general terms and conditions below before registering or ordering products and services from “Lunsj på døra.”

By registering or ordering goods and services from the app or website “Lunsj på Døra”, you agree to the terms and conditions.

These general terms and conditions (the "Terms") apply between you as a customer (the "customer", "you") and Conluo Kantineservice AS (hereinafter “Conluo”), orgnr. 920 829 740, address Ole Deviks vei 14, 0666 Oslo, who is the “Provider” of food, drinks and other products and services (together the “Products”) at the downloadable mobile application(the “App”) and website (together the "Platform") for the concept “Lunsj på døra”.

By registering a user account with Lunsj på Døra or by using the Platform and/or Service you confirm that you have read and agree to the Terms. By using the Platform, you can order Products from the restaurants and stores that are available on the Platform from time to time ("Conluos Partners", "Partners"). By ordering a Product on the Platform, you enter into an agreement directly with the relevant Conluo Partner and, if applicable, agree to that Partner's terms of sale.

Conluo is the provider of Products for Lunsj på døra and the Platform is a service that solely provides the platform at which the Products are represented.

If you have any questions regarding the use of the Platform you may always contact us on info@dcx.no.

1 Terms of use of the Platform

  1. The use of the Platform for ‘Lunsj på Døra’ is used for availing the services provided by Conluo. Before using the service you are advised to read all the terms of use carefully. By clicking on the I Agree you authorizes us to register you as a Registered User and you shall comply with all the terms and conditions mentioned herein.
  2. This Platform is maintained and handled by Digiberry AS (hereinafter “Digiberry”), orgnr. 824 025 282, address Askergata 2, 0475 Oslo.
  3. Digiberry enables transactions for the Products on its Platform between Conluo, Conluos Partners and Customers.
  4. For all Products and Services provided at the Platform, Digiberry is merely acting as an intermediary between Conluo, Conluos Partners and Customers.
  5. All commercial/contractual terms are offered by and agreed to between Customer and Conluo alone with respect to products and services being offered by the Conluo and Conluos Partners. The commercial/contractual terms include without limitation price, applicable taxes, shipping costs, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Digiberry does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Customers and Conluo and Conluo Partners.
  6. Digiberry does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of the Conluos Partners. You are advised to independently verify the bona fides of any particular Partner that you choose to deal with on the Platform and use your best judgment on that behalf. All Conluo Partners offers and third-party offers are subject to respective party terms and conditions. Digiberry takes no responsibility for such offers.
  7. Digiberry is not responsible for any non-performance or breach of any contract entered into between Customers and Conluo or its Partners on the Platform. Digiberry cannot and does not guarantee that the concerned Customers, Conluo, its Partners will perform any transaction concluded on the Platform. Digiberry is not responsible for unsatisfactory or non-performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.
  8. Digiberry is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between Conluo, its Partners and the Customer. In case of complaints from the Customer pertaining to efficacy, quality, or any other such issues, Digiberry shall notify the same to Conluo. Conluo shall be liable for redressing Customers complaints. In the event you raise any complaint on any Conluo Partner accessed using our Platform, we shall assist you to the best of our abilities by providing relevant information to you, such as details of the Conluo Partner and the specific Order to which the complaint relates, to enable satisfactory resolution of the complaint.

2 Terms of service

  1. The Platform only enables the Customers to manage their meals and Digiberry shall not be liable for any issues or defects related to the Products (food, drinks, delivery and other services by the Provider). Digiberry accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
  2. Digiberry is not liable nor involved in the quality, quantity, processing and regulations for the food and other products that Conluo provides on the platform.
  3. Digiberry neither make any representation or warranty as to specifics of the Products (such as quality, value, salability, etc.) proposed to be sold or offered to be sold or purchased on the Platform nor does implicitly or explicitly support or endorse the sale or purchase of any products or services on the Platform.
  4. Digiberry is not liable for the delivery of the Products nor any issues related to delivery. Upon acceptance of any Order at the Platform, the pickup and delivery services or task completion services shall constitute a separate contract for services between Customers and Conluo and Conluos Partners. Digiberry shall not be responsible for providing such services.
  5. All the prices and availability are made and determined by Conluo and Conluos Partners. Any extra charges applicable such as container charges, restaurant charges, etc. are managed and controlled by Conluo and its Partners. Digberry has no role in determination of prices.
  6. Digiberry shall not deliver items in areas which fall outside the scope of the service. While adding the address, Digiberry shall determine such delivery availability.
  7. As a Customer you shall undertake to provide accurate directions and information at the time of the delivery to the delivery executive. If such delivery is not made within the required time due to the wrong information provided to the delivery executive at the Platfrom, then in such case Digiberry shall not be held responsible and you shall bear the cancellation of late delivery.

Access to the Platform, Accuracy and security

  1. Digiberry endeavors to make the Services available during Conluo and Conluo Partners working hours. However, Digiberry does not represent that access to the Platform will be uninterrupted, timely, error free, free of viruses or other harmful components or that such defects will be corrected.
  2. Digiberry does not warrant that the Platform will be compatible with all hardware and software which you may use. We shall not be liable for damage to, or viruses or other code that may affect, any equipment (including but not limited to your mobile device), software, data or other property as a result of your download, installation, access to or use of the Platform or your obtaining any material from, or as a result of using, the Platform. We shall also not be liable for the actions of third parties.
  3. Digiberry does not represent or guarantee that the information available on the Platform will be correct, accurate or otherwise reliable.
  4. Digiberry reserves the right to suspend or withdraw access to the Platform to you personally, or to all users temporarily or permanently at any time without notice. We may any time at our sole discretion reinstate suspended users. A suspended User may not register or attempt to register with us or use the Platform in any manner whatsoever until such time that such user is reinstated by us.

Relationship with operators if the Platform is accessed on mobile devices

  1. In the event the Platform is accessed on a mobile device, it is not associated, affiliated, sponsored, endorsed or in any way linked to any platform operator, including, without limitation, Apple, Google or Android (each being an " Operator").
  2. Your download, installation, access to or use of the Platform is also bound by the terms and conditions of the Operator.
  3. You and we acknowledge that these Terms of Use are concluded between you and Digiberry only, and not with an Operator, and we, not those Operators, are solely responsible for the Platform and the content thereof to the extent specified in these Terms of Use.

3 GDPR

We process information provided by you to us in accordance with our Privacy Policy.
While using our platform, registering as a user or placing orders, you agree to this privacy policy.
As a data controller, we determine how we process your personal data, for what purposes and by what means. While we are required by law to provide you with all of the following information.
As a data controller we are responsible that all our processing activities are in accordance with legal requirements but also you may reasonably expect these processing of your personal data.
If you have any questions about data protection at the Platform “Lunsj på døra”, you can also contact us at info@dcx.no.

4 Intellectual property

We are either the owner of intellectual property rights or have the non-exclusive, worldwide, perpetual, irrevocable, royalty free, sub-licensable (through multiple tiers) right to exercise the intellectual property, in the Platform, and in the material published on it including but not limited to user interface, layout format, Order placing process flow and any content thereof. 

You recognize that Digiberry is the registered owner of the word mark ‘Digiberry’ and the logo including but not limited to its variants (IPR) and shall not directly or indirectly, attack or assist another in attacking the validity of, or Digiberry’s or its affiliates proprietary rights in, the licensed marks or any registrations thereof, or file any applications for the registration of the licensed marks or any names or logos derived from or confusingly similar to the licensed marks, any variation thereof, or any translation or transliteration thereof in another language, in respect of any products/services and in any territory throughout the world. If you become aware or acquire knowledge of any infringement of IPR you shall report the same at info@dcx.no with all relevant information.

5 Disclaimers

THE PLATFORM MAY BE UNDER CONSTANT UPGRADES, AND SOME FUNCTIONS AND FEATURES MAY NOT BE FULLY OPERATIONAL.

DUE TO THE VAGARIES THAT CAN OCCUR IN THE ELECTRONIC DISTRIBUTION OF INFORMATION AND DUE TO THE LIMITATIONS INHERENT IN PROVIDING INFORMATION OBTAINED FROM MULTIPLE SOURCES, THERE MAY BE DELAYS, OMISSIONS, OR INACCURACIES IN THE CONTENT PROVIDED ON THE PLATFORM OR DELAY OR ERRORS IN FUNCTIONALITY OF THE PLATFORM. AS A RESULT, WE DO NOT REPRESENT THAT THE INFORMATION POSTED IS CORRECT IN EVERY CASE.

WE EXPRESSLY DISCLAIM ALL LIABILITIES THAT MAY ARISE AS A CONSEQUENCE OF ANY UNAUTHORIZED USE OF CREDIT/ DEBIT CARDS.

YOU ACKNOWLEDGE THAT THIRD PARTY SERVICES ARE AVAILABLE ON THE PLATFORM. WE MAY HAVE FORMED PARTNERSHIPS OR ALLIANCES WITH SOME OF THESE THIRD PARTIES FROM TIME TO TIME IN ORDER TO FACILITATE THE PROVISION OF CERTAIN SERVICES TO YOU. HOWEVER, YOU ACKNOWLEDGE AND AGREE THAT AT NO TIME ARE WE MAKING ANY REPRESENTATION OR WARRANTY REGARDING ANY THIRD PARTY'S SERVICES NOR WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENCES OR CLAIMS ARISING FROM OR IN CONNECTION WITH SUCH THIRD PARTY INCLUDING, AND NOT LIMITED TO, ANY LIABILITY OR RESPONSIBILITY FOR, DEATH, INJURY OR IMPAIRMENT EXPERIENCED BY YOU OR ANY THIRD PARTY. YOU HEREBY DISCLAIM AND WAIVE ANY RIGHTS AND CLAIMS YOU MAY HAVE AGAINST US WITH RESPECT TO THIRD PARTY'S / CONLUO/ CONLUOS PARTNERS SERVICES.

DIGIBERRY DISCLAIMS AND ALL LIABILITY THAT MAY ARISE DUE TO ANY VIOLATION OF ANY APPLICABLE LAWS INCLUDING THE LAW APPLICABLE TO PRODUCTS AND SERVICES OFFERED BY CONLUO AND OR CONLUOS PARTNERS.

WHILE THE MATERIALS PROVIDED ON THE PLATFORM WERE PREPARED TO PROVIDE ACCURATE INFORMATION REGARDING THE SUBJECT DISCUSSED, THE INFORMATION CONTAINED IN THESE MATERIALS IS BEING MADE AVAILABLE WITH THE UNDERSTANDING THAT WE MAKE NO GUARANTEES, REPRESENTATIONS OR WARRANTIES WHATSOEVER, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO PROFESSIONAL QUALIFICATIONS, EXPERTISE, QUALITY OF WORK OR OTHER INFORMATION HEREIN. FURTHER, WE DO NOT, IN ANY WAY, ENDORSE ANY SERVICE OFFERED OR DESCRIBED HEREIN. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE ON SUCH INFORMATION.

THE INFORMATION PROVIDED HEREUNDER IS PROVIDED "AS IS". WE AND / OR OUR EMPLOYEES MAKE NO WARRANTY OR REPRESENTATION REGARDING THE TIMELINESS, CONTENT, SEQUENCE, ACCURACY, EFFECTIVENESS OR COMPLETENESS OF ANY INFORMATION OR DATA FURNISHED HEREUNDER OR THAT THE INFORMATION OR DATA PROVIDED HEREUNDER MAY BE RELIED UPON. MULTIPLE RESPONSES MAY USUALLY BE MADE AVAILABLE FROM DIFFERENT SOURCES AND IT IS LEFT TO THE JUDGEMENT OF USERS BASED ON THEIR SPECIFIC CIRCUMSTANCES TO USE, ADAPT, MODIFY OR ALTER SUGGESTIONS OR USE THEM IN CONJUNCTION WITH ANY OTHER SOURCES THEY MAY HAVE, THEREBY ABSOLVING US AS WELL AS OUR CONSULTANTS, BUSINESS ASSOCIATES, AFFILIATES, BUSINESS PARTNERS AND EMPLOYEES FROM ANY KIND OF PROFESSIONAL LIABILITY.

WE SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSSES OR INJURY ARISING OUT OF OR RELATING TO THE INFORMATION PROVIDED ON THE PLATFORM. IN NO EVENT WILL WE OR OUR EMPLOYEES, AFFILIATES, AUTHORS OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DECISION MADE OR ACTION TAKEN BY YOUR RELIANCE ON THE CONTENT CONTAINED HEREIN.

IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, DAMAGES ARISING FROM PERSONAL INJURY/WRONGFUL DEATH, AND DAMAGES RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION), RESULTING FROM ANY SERVICES PROVIDED BY ANY THIRD PARTY OR MERCHANT ACCESSED THROUGH THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6 Amendments

These Terms of Use are subject to modifications. We reserve the right to modify or change these Terms of Use and other Digiberry policies at any time by posting modified documents on the Platform and notifying you of the same for your perusal. You shall be liable to update yourself of such changes, if any, by accessing the same. You shall, at all times, be responsible for regularly reviewing the Terms of Use and the other Digiberry policies and note the changes made on the Platform. Your continued usage of the Services after any change is posted constitutes your acceptance of the amended Terms of Use and other Digiberry policies. As long as you comply with these Terms of Use, Digiberry grants you a personal, non-exclusive, non-transferable, limited privilege to access, enter, and use the Platform. By accepting these Terms of Use, you also accept and agree to be bound by the other terms and conditions and Digiberry policies (including but not limited to Cancellation & Refund Policy, Privacy Policy and Notice and Take Down Policy) as may be posted on the Platform from time to time.

7 Governing law and dispute resolution

Disputes concerning the interpretation or application of these Terms shall be interpreted in accordance with Norwegian law.
In case of any dispute between Digiberry and the customer, the parties shall as a first step strive to resolve the dispute by agreement.
Any action, suit, or other legal proceeding, which is commenced to resolve any matter arising under or relating to this Platform, shall be subject to the jurisdiction of the courts at Oslo, Norway.